Our Renovation Journey: Selecting a contractor

IMPORTANT PLEASE READ

Dear all, I apologise for not having the time to reply to every single enquiry. For those who are requesting for contact details, please see below. As for my contractor, I will not be giving out his contact because he is not on my recommended list. Thank you all for reading! 


Contacts

Due to the number of people who are requesting for contacts, I will post everything here for your easy reference. As for my contractor, I will not be giving out his contact because he is not on my recommended list.

  • Carpenter contractor: Carel, 97995666
  • 3D designer: Zhi Long 92224562 
  • ID Avant Garde Design: Billy 90298487
  • Contractor J&E: Edmund, 90186223

Table Of Contents

  1. Our Renovation Journey
  2. Introduction
  3. Selecting a Contractor
  4. The Mood Board
  5. List of Works Done
  6. Problems Encountered
  7. Hacking and Plastering
  8. Tiling
  9. Taobao Loots
  10. Kitchen Appliances
  11. Issues Encountered Part 1
  12. Issues Encountered Part 2
  13. Brick Walls
  14. Electrical Works
  15. The Finished Look + Final Review and Contacts

 


Immediately after booking a flat, we started on our search for an ID/Contractor. Not very fun at all!

On day 1, I used the “Get a Quote” function on Renotalk and was immediately swarmed with calls and emails from IDs. We also took a trip down to Balestier to reccy the shops there, but quickly decided that it was a waste of time because there are so many ID shops out there, it’s really a hit or miss.

Anyway, in chronological order, spanning over a period of 2 months, here is a detailed account of our intensive – sometimes fun, but usually exhausting – search for the one.  ID/Contractors listed are the more notable ones that we’ve encountered.

1. S**** from J****x Interior Design From the Renotalk quote function. First impression over the phone was pretty good, seemed knowledgable and confident. After meeting him and having our discussion, he did the quotation on the spot for us. Pretty big mistake. His quotation was full of errors, even after a second revision. Also left out many items to make it seem like it was within our budget (maybe we look really young and green to him?). I felt like a school teacher going through homework and checking for careless mistakes. We also found out that they were a really new company. Decided that I would really stress myself out worrying about whether my ID would be careless and make a major booboo. Immediate no go. Budget: 20K

2. S**** & S******** from U***n H*****t From the Renotalk quote function. S contacted me over the phone and I found her really nice. We had our appointment at their showflat and I was touched by their enthusiasm and knowledge, especially since they’re not local. They were close to being shortlisted. Unfortunately, their quotation came up to be 8-9k over our budget, even after removing/compromising some items. Also, Bear felt that they were more sales people than IDs, and I didn’t like how they tried to persuade us to remove more items to keep within the budget (and seal the deal for them). We dropped them not long after. (They were the last of the Renotalk Quotation IDs. By this point, we found it a waste of time and decided not to take on any more of those IDs.) Budget: 20-25K

3. J&E Recommended by forummers on Renotalk. By now, we had already seen quite a few IDs and were already feeling exhausted. I decided not to leave it to fate anymore, and went straight for the Renotalk referrals. I managed to get hold of his contact, and immediately called him to make an appointment for a meeting. He told me to send an email with every item listed out, which I did. However, no more news from him subsequently. He would either not pick up/reply messages, or say that he would call back but didn’t. I was annoyed, it was a waste of my time, so I decided to drop him. Budget: 20-25K

4. Nic – Renoguyz Recommended by forummers on Renotalk. Bear went down to meet him, returned, and described Nic as a pretty laid back, nonchalant guy who would frown or make a face whenever he disagreed with something we proposed. That’s quite a big deal breaker for me because I have very strong design ideas of my own. Or maybe I’m just really averse to cold people. BUT, Nic had one of the lowest quotations so far. I also know that he’s experienced, and knows his stuff well. He managed to point out quite a few ‘can’t do’s’ (but had some ‘lazy-to-dos’). He was shortlisted (reluctantly by me). Budget: 20-25K

5. P****n, D***n S******n (Sorry, long rant ahead) Recommended by a cousin with a beautifully done up home by Ms P. We had really high hopes in Ms P, but she turned out to be a huge disappointment. Met with Ms P – a kindly looking lady probably in her late 30’s-40’s. She listened very patiently and offered cost saving ideas and solutions to some problems we had, and also promised to try to keep within our budget. We left happily, discussing how motherly and kind she was, and I told Bear that I had a really good feeling about this. But we were SO wrong. Ms P returned with the highest quotation. Now…an itemized quotation might seem like a good idea at first. BUT. When every part of the quotation is broken down and itemized, and every single item is marked up, it can go sky high. This was exactly what happened with her quotation. Also, it took 2 weeks of calls and SMSes and a load of BS excuses for the quotation to finally reach us. Seeing the final quotation made me shut (slam) the door firmly behind me and never look back again. This whole incident left me kind of scarred and traumatized and I said, very resolutely to Bear, that I would no longer stand for any lateness or unresponsiveness. Budget: 20-25K

6. Mr L**, S*** Interior Design Recommended by Yakult from the Timeless Cozy Corner. After Ms P’s disappointment, we were really starting to feel down and worried. We didn’t know if we would ever meet a decent, reasonbly priced ID/contractor. I continued to dig through Renotalk for more contacts and came across Mr L. Mr L is a really trendy and young looking ‘uncle’, and he thoroughly impressed Bear with his energy, charisma, and decades of experience and knowledge. Bear was sold immediately. Although it was a different case for me – I felt that our puny voices would be drowned by his decades of experience. In any case – maybe because our budget was too low for him – he didn’t return with a quotation. We didn’t want to pursue it any further (and didn’t have the energy to do so), so we dropped him. Although I would still recommend Mr L based on his wealth of experience. Budget: 25-30K

7. B***y from A***t G***e (Recommended) Also recommended by Yakult. After the series of disappointing meetings and quotations, panic was starting to set in. It was starting to look like we’d have to drop a number of ideas that we had. And then, B appeared in front of us like a knight in shining armour! On our first meeting, he was prompt and well prepared, telling us about his company, how they run things, and showing us his portfolio without being asked. We both feel that he’s a really nice, down-to-earth and sincere guy. Special mention about how, he would get back to me with a quotation amendment almost immediately. I’m super impressed by his promptness and responsiveness. He also came back with the lowest quotation so far. I was dead set on going with B, and will still highly recommend him to anyone looking for an ID. Unfortunately, B was trumped by our final choice – M. Budget: 30-35K

8. M from Y Construction (Not Recommended. See final review here) M is a young dude working at his dad’s construction company, and recommended by a close friend. Funnily, during our first meeting, I was really skeptical. He came in a t-shirt and berms (probably just back from a job site), and seemed sloppy and ill-prepared – no printed floor plan, no note-taking, nothing. I even had to ask irritably, ‘don’t you think you should take this down?’. But M has the lowest quotation of all, and is also very responsible and responsive (we have a group whatsapp chat). His pricing is also quite unbeatable to me. For instance, all of the IDs we went to suggested overlaying everything to save cost. But M, leaning back against his chair, blithely offered (actually, he insisted) to hack off all the tiles in the kitchen and the bathroom, and still keep everything within the budget. *No longer applicable because of the final $4500 VO that he issued to us.*

The conclusion? We’re able to incorporate everything that we were prepared to forgo, and M has even generously thrown in additional items for free. M also recommended a carpenter, Ms C, for our carpentry. He told us, very candidly, that with him being a contractor with no carpenters under him, we were free to either go to Ms C, or source for our own carpenter. He was very open in pointing out that he wouldn’t be taking a cut as a middleman from the carpentry, so this would help greatly in reducing our costs. I was shocked when he first suggested this, being so used to the standard protocol that M’s modus operandi seemed really alien and unorthodox to me. Still, we went ahead with it. After 2 appointments with Ms C, and a trip down to view her project site (met the owner who’s also very pleased with her work), we were good to go!

Of course nothing is perfect. M isn’t an ID, so you do need a good, solid plan of your own before approaching him. He’ll offer suggestions here and there, but you need to have the details at your fingertips. He also doesn’t offer 3D drawings. Though I managed to work around this by engaging ZL, an interior designer who does 3D drawings. Problem solved :)) On this note, I would strongly suggest this to anyone whose contractors don’t provide any 3D drawings. To me, 3D drawings are really important. I would go as far as to say that they are crucial.

Also, coordinating between M and C will probably be a bit of a hassle, as the both of them have busy schedules and are not be able to meet up as often as we’d like. And also given that they’re both from different companies. Although they were very cooperative and obliging when we requested for a group meet up.

And lastly, M asks for weekly payments instead of the usual 10-40-40-10, so we’re really operating on a basis of trust here. Budget: 30-35K  

Conclusion 1 Along the way, Bear and I had quite a few heated arguments because of the ID search. I wanted to just settle for someone so that we could get started. Bear insisted that we kept on looking. And I’m really grateful that he did, because otherwise, I think we would have been quite miserable! Or at least, we would never have been fully satisfied. My take on this: if you still haven’t met the one, don’t just settle for any one. Do your due dilligence and press on. It might be tiring, but it’ll be all worth it in the end.

Conclusion 2 For my final review on the contractor, please view here.

41 Comments

  • Scaller
    2 years ago

    Hi Ling. Lovely website and great post. Thank you. Would you be able to email the name and contact number of ur id/ contractor to me?

    • 2 years ago

      Hi Scaller, thank you for dropping by! I’m glad you liked the post. Please leave your email so I can send it to you :)

  • Serene
    1 year ago

    Hi Ling, nice reno. Would u mind sharing ur contractor contact. Thanks.

    • 1 year ago

      Arthur and Serene, sent emails to the both of you. Please check :)

  • Arthur
    1 year ago

    Hi Ling, may I have your contractor contacts too? Thanks~

  • Michelle
    1 year ago

    Hi Ling, love your website and this is a very helpful review. Would you mind sharing your contractor details please?
    Thank you! :)

  • Michelle
    1 year ago

    Would you also mind sharing your contact for the interior designer (who did your 3D)? Thanks again!

  • Su
    1 year ago

    Hello Ling, could you email me contractor M’s contact? Thanks much!

  • Tze Wei
    1 year ago

    Hi Ling, thanks for sharing your reno journey. We are just starting ours with a 3 room resale HDB. After your experience, will you recommend your contractor? If you will, could you PM me his contact?

  • Helen
    1 year ago

    Hi Ling, really like what you did with your house. Do you mind sharing your contractor contact? Thanks!

  • Yan
    1 year ago

    Hi Ling,
    Can you pass me the contacts of your contractor as well as B***y from A***t G***e?

    Thanks!

  • jieyi
    1 year ago

    Hi! Really love how u put down all the details! Would u mind providing me with M’s contact?

  • Wai SIn
    1 year ago

    Hi, isit possible to share the contact of your contractor to me? Thanks!!

  • Anne
    1 year ago

    Hi Ling, please may I have your contractor contact list too ?

  • Lynn
    1 year ago

    Please leave me your renovator contact. Thanks!

  • Lynn
    1 year ago

    My email add: maxlynn531@gmail.com

  • Ong
    1 year ago

    Could you share J&E contact nos.? Thanks :)

  • HJL
    1 year ago

    Hi,
    Can you send contractor J & E number to me? Thanks for your help.

  • Sue
    1 year ago

    Hello ms Ling, would you mind sharing the contact of your carpenter, ms C, please?

  • Carmen
    1 year ago

    Hi Ling, Would you mind sharing with me the contact of Contractor M too? Thanks.

  • Sabrina Rui En Koh
    1 year ago

    7. B***y from A***t G***e (Recommended)

    Can tell us which company is this? Thanks!

  • chan
    1 year ago

    Hi Ling, we like your house design! could you share your contractor’s contact detail with us?

  • qwerty
    1 year ago

    so thankfully for Bear’s decision to keep looking. lol

  • Patrick
    1 year ago

    Hi Ling, very nice reno. Can share your reno contractor contacts?

  • Evelyn Tan
    1 year ago

    Hi Ling, nice and detailed updates for your renovation. May I have your contractor’s contact ? Thank you.

  • razak
    1 year ago

    Hi thank you for the detail write out.possible to share the conytactor info?

  • Sheryl
    1 year ago

    Hi Ling, chanced upon your blog while looking for a contractor for my reno. Is it possible to share the contact for your contractor? Thanks

  • Sasa
    12 months ago

    Hi Ling,
    Can email me your contractor contact?
    Looking for a contractor who is ok with using my own carpenter and he fits the bill!
    Thanks!

  • claire
    12 months ago

    Hi Ling, Could i trouble you to send me the contact details of both your ID and the other recommended ID please? Really appreciate it. Thanks

  • 11 months ago

    Hi everyone! Thank you so much for dropping by! A thousand apologies for not getting back to all of you sooner. I wanted to give the house a test-run for at least 3-4 months before coming to a conclusion, I think it’s the responsible thing to do because many times, what might seem acceptable during the first couple months might begin to fall apart very quickly.

    Please go here to read the concluding post on this series together with my final review on the contractor, and some other contact details. I wish you all the best on your own renovation journey!

  • Lim
    9 months ago

    Pl don’t engage Gr–n Vi-w G-n-ral Contractors. Not honest….just sharing my experience last few months. Recommended by the famous tiling shop some more.

  • jeff
    8 months ago

    hi, can you pm me your contractor details as well as B***y from A***t G***e

  • jx
    7 months ago

    do u mind sharing J&E and your selected contractor?

  • azian
    7 months ago

    hello. do u mind leaving your contractor number with me? =)

  • 6 months ago

    Hi Ling, would like to share Hometrust.sg for homeowners looking for home renovation works.

    Visit http://www.hometrust.sg to read and write reviews of 1400+ renovation firms in Singapore.

    http://www.hometrust.sg is a free-for-all community platform for homeowners to find dependable renovation firms :)

  • Leon
    4 months ago

    hi, can you pm me your contractor details as well as B***y from A***t G***e

  • Louise
    4 months ago

    Hi do u mind send email address of J&E, ms P And b***y? Thanks. My email address is louiselff@gmail.com

    • 4 months ago

      Hi Louise, please visit this post and scroll to the bottom for contractor contacts.

  • louise low
    4 months ago

    HI,

    Can send me your contractor detail, B***y from A***t G***e, Nic-Renoguys, Mr. L**, S*** Interior Design.

    my email address is louiselff@gmail.com. Thanks.

  • Winnie
    3 months ago

    I came across your posts when I searched for reliable contractors. I really appreciate your review and it’s valuable to first time home owners.
    Just want to thank you for writing this out. And I love your wood table by the way!!!

    • 3 months ago

      Thanks for your very kind words Winnie! Wishing you a smooth renovation journey :)

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